Overview of salaries statistics of the profession "Engineer in New Zealand"

DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: - Learn and use groundbreaking technologies. - Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. - Interact with leading engineers around the world. - Partner with Amazon Web Services teams to help reproduce and resolve customer issues. - Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. - Drive customer communication during critical events. - Drive projects that improve support-related processes and our customers’ technical support experience. - Write tutorials, how-to videos, and other technical articles for the developer community. - Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?- First and foremost this is a customer support role – in The Cloud- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.- Career development: We promote advancement opportunities across the organization to help you meet your career goals- Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call) This role supports and focuses on our Networking services such as Elastic Load Balancing, Auto Scaling, Cloud Watch, Route 53, VPC (Virtual Private Cloud). Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion - Detection and Prevention Services)- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)PREFERRED QUALIFICATIONS- Experience configuring virtual server environments- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- Experience managing full application stacks from the OS up through custom applications- Experience configuring software-based Load Balancing solutions- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- Good understanding of security best practices- Good understanding of distributed computing environments and methodologies- Good Knowledge managing domain transfers, records and DNS security.- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related).- Experience in monitoring IT services.

DESCRIPTIONABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking technologies- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs- Interact with leading engineers around the world- Partner with Amazon Web Services teams to help reproduce and resolve customer issues- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services- Drive customer communication during critical events- Drive projects that improve support-related processes and our customers’ technical support experience- Write tutorials, how-to videos, and other technical articles for the developer community- Work on critical, highly complex customer problems that may span multiple AWS services WHY AWS SUPPORT?- First and foremost this is a customer support role – in The Cloud- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.- Career development: We promote advancement opportunities across the organization to help you meet your career goals.- Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.- As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).Want to know what’s it like to be a Support Engineer at AWS? Take a look!https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet. Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related)- Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services)- Good Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering)- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)PREFERRED QUALIFICATIONS- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- Experience in monitoring IT services and good command of associated technologies- Experience configuring virtual server environments.- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- Experience managing full application stacks from the OS up through custom applications- Experience configuring software-based Load Balancing solutions.- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- Good understanding of security best practices.- Good understanding of distributed computing environments and methodologies

DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking technologies.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Interact with leading engineers around the world.- Partner with Amazon Web Services teams to help reproduce and resolve customer issues.- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.- Drive customer communication during critical events.- Drive projects that improve support-related processes and our customers’ technical support experience.- Write tutorials, how-to videos, and other technical articles for the developer community.- Work on critical, highly complex customer problems that may span multiple AWS services.This role supports and focuses on our Networking services such as Virtual Private Network, Direct Connect, Transit Gateway, Client VPN. Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field.- Knowledge or experience with system administration, and troubleshooting of operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, load balancing, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Knowledge or experience with troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related).- Knowledge or experience of the networking OSI model with understanding of protocols such as VLAN, IPSEC, TCP, SSL, DNS, OSPF and BGP and understanding of virtualization (Hypervisors, VMware, Xen).PREFERRED QUALIFICATIONS- Experience managing full application stacks from the OS up through custom applications, following best security practices for network and web application firewall.- Knowledge or experience with configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto, etc.- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).- - Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript.- - Knowledge of security concepts/best practices in securing application architectures from external threats.

DESCRIPTIONJoin AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years. As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. Key job responsibilities- You’ll build solutions, provide technical guidance and advocate for the customer - Ensure AWS environments remain operationally healthy whilst reducing cost and complexity - Develop trusting relationships with customers, understanding their business needs and technical challenges - Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management - Consult with a range of partners from developers through to C-suite executives - Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers - With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS - Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning - Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise - Solve a variety of problems across different customers as they migrate their workloads to the cloud - Uplift customer capabilities by running workshops, brown bag sessions, etc.As we continue to rapidly expand in NZ, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications. A day in the lifeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://bit.ly/2AivWrM.About the teamAt Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.We are open to hiring candidates to work out of one of the following locations:Auckland, NZLBASIC QUALIFICATIONS- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc. - Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.) - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environmentPREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Understanding of DevOps practices and tools including Continuous Integration / Deployment etc.

DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you: Learn and use ground breaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Partner with AWS teams to help reproduce and resolve customer issues. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT ENGINEERING? First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Career development: We promote advancement opportunities across the organization to help you meet your career goals. Training: We have training programs to help you develop the skills required to be successful in your role. ROLE DESCRIPTION This role supports our services that focus on enabling Container Deployments on AWS with services such as AWS Elastic Container Service (ECS), Elastic Kubernetes Service (EKS) and AWS Batch. Want to know what’s it like to be a Support Engineer at AWS? Take a look! https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Knowledge and experience in administration and troubleshooting across DevOps/Deployment, Orchestration Management, Containerization, Configuration Management.- Knowledge and experience in Continuous Integration Technology (eg. Chef, Puppet, Docker, Jenkins, Ansible, or related tools).- Knowledge and experience in troubleshooting Linux or Windows issues on servers- Certificate, Diploma or Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical positionPREFERRED QUALIFICATIONS- Experience in Web and Application Server technologies including deployment and troubleshooting (eg. Apache HTTPD, Apache Tomcat, Nginx, IIS).- Experience in scripting or development using Python, Node.js/JavaScript, PowerShell, Golang or Bash.- Knowledge and experience in networking including troubleshooting, HTTPS/TLS, iptables, packet capture analysis- Experience with Kubernetes container orchestration engines (eg. Docker Swarm) and containerization technologies (eg. Docker, Podman, Containerd)- Understand the concepts of high availability and scalable system design

DEVOPS ENGINEERLocation: New Zealand (Office:Based/ Hybrid / Home:Based)Position Summary:Are you ready to start a new journey with a team of energized professionals advancing and connecting the world's infrastructure? Bentley is looking for you We are looking for a DevOps Engineer to take on the responsibility of automating cloud:based services infrastructure and tooling, with a specific focus on DevOps automation principles. This role encompasses the architecture, development, service provisioning, maintenance, and monitoring of infrastructure and tooling automation. Additionally, the position may require occasional after:hours work to promptly address urgent issues and uphold uninterrupted business operations for our users..Your Day:to:Day::Manage, implement, and improve automation (CI/CD Infrastructure) and tooling through Azure DevOps, scripting, developing tools and proprietary systems.:Automate Azure cloud:based deployments, resource provisioning and other Azure infrastructure related tasks.:Troubleshoot and resolve issues related to application development, deployment, and operations.:Dive deep into availability, performance and outages for infrastructure and systems, and provide technical leadership for proactive resolutions.:Ensure compliance with industry best practices and organizational policies.:Continuously improve processes and tools to enhance efficiency and productivity.:Maintain monitoring and alerting and participate as a member of a rotating on:call schedule.What You Bring to The Team::+3 years of experience with Cloud Services development, deployment and/or IT Cloud infrastructure setup and maintenance (Azure Cloud or AWS).:Scripting and automation skills using languages like PowerShell, Bash, Ansible, JavaScript or similar.:Knowledge of AD and DNS, IIS, and networking.:Experience with Azure DevOps (Pipelines, YAML) or GitHub enterprise (Git, Actions).:Good knowledge of Microsoft SQL Server/Azure SQL setup, SQL statements/scripts and troubleshooting.:Ability to document architectural designs along with operational processes and procedures to support ongoing administration of cloud systems.:Willingness to learn and become an expert at a wide array of Cloud based technologies in an ever:changing, fast:paced environment.:Ability to work effectively in a global team and cross:organization.It would be awesome if you have:stylemargin:bottom:15.0px::Experience with Azure Resource Manager (ARM) templates for infrastructure deployment into Azure is a plus.:Knowledge of containerization and orchestration technologies (Docker, Kubernetes).:Expertise in defining operations in code, utilizing version control, peer review, and CI/CD for seamless deployment of changes to both applications and infrastructure.What We Offer::A great Team and culture : please see our Recruitment Video.:An exciting career as an integral part of a world:leading software company providing solutions for architecture, engineering, and construction.:Competitive Salary and benefits.:The opportunity to work within a global and diverse international team.:A supportive and collaborative environment.:Colleague Recognition Awards.About Bentley Systems:Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure : sustaining both the global economy and environment. Our industry:leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation a

SENIOR HELP DESK ENGINEERLocation : Christchurch, New ZealandPosition Summary :Senior Help Desk Engineer is responsible for providing technical assistance to clients and maintaining computer systems. May assist more junior staff members with aspects of their job. They are responsible for diagnosing and resolving more complex hardware and software issues, installing and configuring software, and setting up new hardware. Being the lead on projects. They also provide technical assistance to end:users, including troubleshooting issues with desktops, laptops, printers, conferencing systems, and PC peripheralsResponsibilities::50 ticket based support work on escalations from Analysts, Associates, Local Help Desk, Engineer I, and Engineer II 50 regional projectsDescription.:The Senior Help Desk Support Engineer is responsible for implementing and supporting the systems and technologies that comprise the end user computing environment. Including support and development of automating existing and new tools.:This position will implement and manage the technology infrastructure that supports internal colleagues and their end unit compute.:This position also supports and manages third and fourth level internal support tickets.:The ideal candidate is an expert IT end user engineer who has proven experience designing, developing, implementing, and maintaining a standard end user delivery model.:You will apply this expertise across all aspects of the end user service design framework to deliver a superior colleague experience which is scalable, sustainable, and supportable.Qualifications::Associates Degree or Equivalent:ITIL Foundation V3 or newer:Workflow and process automation experience:Support knowledge of Office 365 Apps:Support knowledge of Windows 10, Windows 11, iOS and MacOS:MDM experience is a plus:5 years experience working within a distributed global team/environment.:Technical diploma or Microsoft certificate preferred (such as MCDST):General knowledge of commonly used IT operating systems:Able to provide professional technical guidance to company employees regarding PC problemsAbout Bentley Systems:Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure : sustaining both the global economy and environment. Our industry:leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems' 5,000 colleagues generate annual revenues of more than 1 billion in 194 countries. Equal Opportunity Employer:Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

DESCRIPTIONJoin AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years. As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. Key job responsibilities- You’ll build solutions, provide technical guidance and advocate for the customer - Ensure AWS environments remain operationally healthy whilst reducing cost and complexity - Develop trusting relationships with customers, understanding their business needs and technical challenges - Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management - Consult with a range of partners from developers through to C-suite executives - Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers - With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS - Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning - Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise - Solve a variety of problems across different customers as they migrate their workloads to the cloud - Uplift customer capabilities by running workshops, brown bag sessions, etc.As we continue to rapidly expand in NZ, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications. A day in the lifeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://bit.ly/2AivWrM.About the teamAt Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.We are open to hiring candidates to work out of one of the following locations:Auckland, NZLBASIC QUALIFICATIONS- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc. - Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.) - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environmentPREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Understanding of DevOps practices and tools including Continuous Integration / Deployment etc.

DESCRIPTION ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Partner with Amazon Web Services teams to help reproduce and resolve customer issues. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?· First and foremost this is a customer support role – in The Cloud· On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.· Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.· Career development: We promote advancement opportunities across the organization to help you meet your career goals· Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.ROLE DESCRIPTION This role supports our services that focus on distributed, cloud infrastructure of AWS S3 storage, Storage Gateway, Glacier, Snowball, AWS Transfer for SFTP, Datasync and more.Want to know what’s it like to be a Support Engineer at AWS? Take a look! https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Knowledge and experience with Linux or Windows system administration- Knowledge of client/server and distributed systems architectures.- Knowledge of Filesystem, Block and Object storage.- Knowledge of Storage architectures and backup/DR strategies- Knowledge of Networking including routing / switching and protocols (eg. DNS, HTTP, SSL, SFTP, TCP, UDP)PREFERRED QUALIFICATIONS- Experience in troubleshooting filesystem, block and object storage- Experience with scripting (eg. Bash, Python, PowerShell)- Experience with network troubleshooting and tools (eg iperf, MTR, traceroute, dig, wireshark)- Knowledge of storage protocols: iSCSI, NFS, SMB- Knowledge of REST API based services- Knowledge of AWS and Cloud architecture patterns and distributed computing concepts

Maintenance Technician Experience the joy of delivering your best work at our Christchurch Processing CentreWork on cutting-edge, automated parcel processing technologyJoin a collaborative team and grow your engineering careerKōrero mō te tūranga - About the role We are on the lookout for a skilled and passionate maintenance technician to join our growing team! If you're someone who thrives in a dynamic environment, loves problem-solving, and is dedicated to ensuring optimal operational efficiency, we want to hear from you.Service and maintain our parcel and letter sorting machinery, ensuring they are fit for purpose and meeting our operational needs. From fault finding and fixing issues as they arise to regular planned maintenance - this role covers it all.Deliver meaningful work that makes a real difference to our people and New Zealand. We are seeking expressions of interests from mechanical, electrical or maintenance engineers. If you are looking to further develop your electrical skills and knowledge as well as gain qualifications in the electrical field then this is a great opportunity for you. You'll receive full training and support to deliver your best work too.Mōu - About you As either an experienced maintenance engineer, electrician, or service technician, you'll enjoy fault finding and be a practical problem solver who is calm and logical under pressure, ensuring any breakdowns get back on track as smoothly and efficiently as possible. You'll need a positive and flexible attitude and enjoy playing an important role in delivering what our customers care about.Alongside the above, you'll couple this with;Either New Zealand Electrical Registration or Electrical Service Technician Registration with papers A & B ORA Mechanical Engineering qualification2 years minimum as an electrical/mechanical technicianControl system or programming experience is desirableHaora Mahi - Hours / RosterAll our technicians must be prepared to work a rotational roster, which will include a mix of day, afternoon and night shifts, including a weekend day. Your roster will be provided to you in advance once shifts are finalised.He Aha Te Pai - What you'll love about us!We offer a great place to work, with a dedicated team of experts. Our technicians play a pivotal role in keeping our machinery running, and there are longer term opportunities within the business to grow your engineering career with us.Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including:Free onsite secure parking at the Christchurch Processing CentreAccess to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandRetail shopping discounts with our partnersAn Employee Assistance Programme to support you when you need itPlus more!! Mō te Tukurau Aotearoa - About NZ PostNZ Post is an iconic organisation with a rich history and bright future. We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce. It's an exciting time to join.Hiahia? - Interested? Come and join the whanau!Apply now to launch your career with NZ Post Tukurau Aotearoa - be part of our delivery and transformation journey and reach your maximum potential! To find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Jessica Barron (Talent Acquisition Specialist) on 027 298 7284Applications for this position close on Tuesday 07 May 2024.Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test. If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged).There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.