Overview of salaries statistics of the profession "Software Engineer in New Zealand"

DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: - Learn and use groundbreaking technologies. - Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. - Interact with leading engineers around the world. - Partner with Amazon Web Services teams to help reproduce and resolve customer issues. - Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. - Drive customer communication during critical events. - Drive projects that improve support-related processes and our customers’ technical support experience. - Write tutorials, how-to videos, and other technical articles for the developer community. - Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?- First and foremost this is a customer support role – in The Cloud- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.- Career development: We promote advancement opportunities across the organization to help you meet your career goals- Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call) This role supports and focuses on our Networking services such as Elastic Load Balancing, Auto Scaling, Cloud Watch, Route 53, VPC (Virtual Private Cloud). Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion - Detection and Prevention Services)- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)PREFERRED QUALIFICATIONS- Experience configuring virtual server environments- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- Experience managing full application stacks from the OS up through custom applications- Experience configuring software-based Load Balancing solutions- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- Good understanding of security best practices- Good understanding of distributed computing environments and methodologies- Good Knowledge managing domain transfers, records and DNS security.- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related).- Experience in monitoring IT services.

DESCRIPTIONABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking technologies- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs- Interact with leading engineers around the world- Partner with Amazon Web Services teams to help reproduce and resolve customer issues- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services- Drive customer communication during critical events- Drive projects that improve support-related processes and our customers’ technical support experience- Write tutorials, how-to videos, and other technical articles for the developer community- Work on critical, highly complex customer problems that may span multiple AWS services WHY AWS SUPPORT?- First and foremost this is a customer support role – in The Cloud- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.- Career development: We promote advancement opportunities across the organization to help you meet your career goals.- Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.- As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).Want to know what’s it like to be a Support Engineer at AWS? Take a look!https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet. Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related)- Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services)- Good Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering)- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)PREFERRED QUALIFICATIONS- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- Experience in monitoring IT services and good command of associated technologies- Experience configuring virtual server environments.- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- Experience managing full application stacks from the OS up through custom applications- Experience configuring software-based Load Balancing solutions.- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- Good understanding of security best practices.- Good understanding of distributed computing environments and methodologies

DEVOPS ENGINEERLocation: New Zealand (Office:Based/ Hybrid / Home:Based)Position Summary:Are you ready to start a new journey with a team of energized professionals advancing and connecting the world's infrastructure? Bentley is looking for you We are looking for a DevOps Engineer to take on the responsibility of automating cloud:based services infrastructure and tooling, with a specific focus on DevOps automation principles. This role encompasses the architecture, development, service provisioning, maintenance, and monitoring of infrastructure and tooling automation. Additionally, the position may require occasional after:hours work to promptly address urgent issues and uphold uninterrupted business operations for our users..Your Day:to:Day::Manage, implement, and improve automation (CI/CD Infrastructure) and tooling through Azure DevOps, scripting, developing tools and proprietary systems.:Automate Azure cloud:based deployments, resource provisioning and other Azure infrastructure related tasks.:Troubleshoot and resolve issues related to application development, deployment, and operations.:Dive deep into availability, performance and outages for infrastructure and systems, and provide technical leadership for proactive resolutions.:Ensure compliance with industry best practices and organizational policies.:Continuously improve processes and tools to enhance efficiency and productivity.:Maintain monitoring and alerting and participate as a member of a rotating on:call schedule.What You Bring to The Team::+3 years of experience with Cloud Services development, deployment and/or IT Cloud infrastructure setup and maintenance (Azure Cloud or AWS).:Scripting and automation skills using languages like PowerShell, Bash, Ansible, JavaScript or similar.:Knowledge of AD and DNS, IIS, and networking.:Experience with Azure DevOps (Pipelines, YAML) or GitHub enterprise (Git, Actions).:Good knowledge of Microsoft SQL Server/Azure SQL setup, SQL statements/scripts and troubleshooting.:Ability to document architectural designs along with operational processes and procedures to support ongoing administration of cloud systems.:Willingness to learn and become an expert at a wide array of Cloud based technologies in an ever:changing, fast:paced environment.:Ability to work effectively in a global team and cross:organization.It would be awesome if you have:stylemargin:bottom:15.0px::Experience with Azure Resource Manager (ARM) templates for infrastructure deployment into Azure is a plus.:Knowledge of containerization and orchestration technologies (Docker, Kubernetes).:Expertise in defining operations in code, utilizing version control, peer review, and CI/CD for seamless deployment of changes to both applications and infrastructure.What We Offer::A great Team and culture : please see our Recruitment Video.:An exciting career as an integral part of a world:leading software company providing solutions for architecture, engineering, and construction.:Competitive Salary and benefits.:The opportunity to work within a global and diverse international team.:A supportive and collaborative environment.:Colleague Recognition Awards.About Bentley Systems:Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure : sustaining both the global economy and environment. Our industry:leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation a

SENIOR HELP DESK ENGINEERLocation : Christchurch, New ZealandPosition Summary :Senior Help Desk Engineer is responsible for providing technical assistance to clients and maintaining computer systems. May assist more junior staff members with aspects of their job. They are responsible for diagnosing and resolving more complex hardware and software issues, installing and configuring software, and setting up new hardware. Being the lead on projects. They also provide technical assistance to end:users, including troubleshooting issues with desktops, laptops, printers, conferencing systems, and PC peripheralsResponsibilities::50 ticket based support work on escalations from Analysts, Associates, Local Help Desk, Engineer I, and Engineer II 50 regional projectsDescription.:The Senior Help Desk Support Engineer is responsible for implementing and supporting the systems and technologies that comprise the end user computing environment. Including support and development of automating existing and new tools.:This position will implement and manage the technology infrastructure that supports internal colleagues and their end unit compute.:This position also supports and manages third and fourth level internal support tickets.:The ideal candidate is an expert IT end user engineer who has proven experience designing, developing, implementing, and maintaining a standard end user delivery model.:You will apply this expertise across all aspects of the end user service design framework to deliver a superior colleague experience which is scalable, sustainable, and supportable.Qualifications::Associates Degree or Equivalent:ITIL Foundation V3 or newer:Workflow and process automation experience:Support knowledge of Office 365 Apps:Support knowledge of Windows 10, Windows 11, iOS and MacOS:MDM experience is a plus:5 years experience working within a distributed global team/environment.:Technical diploma or Microsoft certificate preferred (such as MCDST):General knowledge of commonly used IT operating systems:Able to provide professional technical guidance to company employees regarding PC problemsAbout Bentley Systems:Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure : sustaining both the global economy and environment. Our industry:leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings, powered by the iTwin Platform for infrastructure digital twins, include MicroStation and Bentley Open applications for modeling and simulation, Seequent's software for geoprofessionals, and Bentley Infrastructure Cloud encompassing ProjectWise for project delivery, SYNCHRO for construction management, and AssetWise for asset operations. Bentley Systems' 5,000 colleagues generate annual revenues of more than 1 billion in 194 countries. Equal Opportunity Employer:Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.