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Customer Service Partner (12 month fix term)
, hamilton, NZ
SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e:commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society. At SEE, we are creating a community of inventors, problem solvers, and future makers who are passionate about fulfilling our purpose.SEE generated 5.6 billion in revenue in 2022 and has approximately 16,300 employees who serve customers in 120 countries/territories. To learn more, visit sealedair.About the Role:We are looking for a 12 month fix contract Customer Service Partner to join our CS team base in Hamilton site,Waikato, New Zealand.Reporting to the Customer Service Manager, the main responsibility of this role is to manage orders for your portfolio of customers. This is a key relationship role where building strong relationships and knowing your customers business is vital.Some of the main responsibilities are to process all orders efficiently and accurately while proactively advising Customers of any changes or impacts to their orders. You will demonstrate strong problem:solving skills to own and resolve Customer issues in line with company processes and where necessary coordinate activities with other departments to ensure complete Customer satisfaction. Proactiveness, multitasking, accuracy, clear communication and maintaining strong relationships with customers will be the key to success in this role.Hours of work will be based on the requirement of the business to support regional customers from Monday to Friday during the hours of 8.00 am to 7.00 pm.About the Team:We are a team of like:minded people, passionate about providing a great customer experience. As a team, we enjoy a good laugh and having some fun, in an environment where we learn from each other and always look for new and innovative ways to get the job done. We are a close:knit team looking for someone to grow and develop alongside us.About the Person:The ideal candidate will be passionate about people and customer service with great communication skills. You will have experience within a similar position and previous SAP experience is preferred but not required. If you enjoysolving problems, building strong relationships and are comfortabletaking initiative,then we would love to hear from youClosing date: April 27, 2024Note: you must have NZ work rights to be considered for the role.Only successful applicant will be contacted.Requisition id:46446Relocation:NoThe Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.*Please be cautious of fraudulent recruiting efforts using the SEE name or logo. SEE will never request private information during the application process, such as a Drivers License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at MON1
EHS Coordinator : Hornby
, hornby, canterbury, NZ
Company OverviewGrounded by a history that is deeply rooted in innovation, Hexion is a global employer committed to building and protecting the future by producing innovative performance materials. Our materials are the building blocks for critical industries-including construction, agriculture, energy, automotive, and infrastructure protection. Everywhere you look, you will find our materials and people at work to help customers make products that are stronger, safer, and cleaner. When you work for Hexion, you'll join a team that is committed to operating safely and with integrity to build a more sustainable future for all : our associates, our customers, and the communities where we live and work.This role is responsible for compliance with both Hexion and Government occupational health and safety (OH and S) regulations. It requires a substantial amount of leadership and courage to achieve compliance with OH and S standards and regulations. The role is also vital in providing an OH and S perspective to process risk assessments and will therefore participate in formal process hazard analysis reviews as required. Additionally, the role is responsible for oversight and compliance with the OH and S requirements of New Zealand's Major Hazard Facilities (MHF) legislation, specifically ensuring that control measures for personal safety are identified, monitored and their status reported upon in a timely manner.Position OverviewAs our new EHS Coordinator, you will partner with all site personnel to manage the implementation and maintenance of the Safety Management System (SMS) and provide expertise to deliver health and safety outcomes aligned to Hexion's corporate EHS Policies. This role will be ideally suited to someone who has formal OH and S training or a strong operations/manufacturing background with sound EHS and process safety knowledge and experience. Reporting to the Senior Manager MHF/EHS, some of the duties and responsibilities will include:Regulatory Compliance:Coordinate the site compliance with environmental, health and safety regulations:Participate in MHF studies and data collection/analysis:Ensure timely submission of mandatory corporate and regulatory reports:Assist with emergency response activities following spills and releases including mandatory agency reporting as requiredOperational EHS Management:Coordinate and participate in EHS performance improvement initiatives:Monitor the use of the site Process Safety Management (PSM) processes, emergency response and other safety programs:Support and participate in the site Safety Committee through the chairing and organization of meetings, minute taking and assigning of actionsAuditing and Management Systems:Understand the site Safety Management System elements and monitor business performance against the elements of the SMS applicable to OH and S:Participate in site internal:audits and participate in external and corporate EHS and Process Safety audits:Monitor closure of audit actions and outcomes:Monitor completion levels for the sites training activitiesAbout YouThe ideal candidate will have::Relevant combinations of training and experience in occupational health and safety (formal qualifications are viewed favorably) or relevant experience in the engineering, chemistry, or environmental sciences:Familiar with safety and environmental regulations including air, wastewater, storm water, solid and hazardous waste regulations:Natural curiosity and desire to participate in a high performing team:Possession of leadership qualities:Strong critical thinking, problem solving and decision:making skills:The ability to interpret and apply health and safety legislative standards and guidelines practically:Proficient and fluent communication skills, both written and verbal:Ability to build effective working relationships across the business:A strong commitment to upholding standards and processes