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CX Developer
New Zealand Post, Auckland
At Datam, your talent and customer-focus will help us boost the power of communications and keep us at the top of our game.Join a culture that embraces and drives innovation and experimentation.Contribute to our dynamic team environment with significant opportunities for growth.Kōreromō te tūranga - About the role:The Customer Experience Developer plays a crucial role in enhancing and maintaining positive interactions between our client's products/services and their customers. This role involves a blend of technical skills, creativity, and customer-centric thinking and offers a great opportunity for growth and skill development within the realms of customer-centric technology and user experience enhancement. You will be designing and developing applications on projects utilising packaged software (Quadient Inspire) and low-code applications using various complex data types and managing and creating content templates based on customer business rules.Collaborate with cross-functional teams to analyse customer requirements to ensure that the required solution can be developed, and we are able to enhance customer experience through various platforms and technologies.Collaborate on user stories within the Agile DevOps, ensuring high-quality builds are delivered within agreed-upon timeframes by following evolving requirements.Mōu - To succeed in this role, you'll need: Ideally some experience using document composition software such as Quadient Inspire, OpenText or a similar.Bachelor's degree or equivalent experience in the document composition and design process for print and digital communication.Ideally, knowledge and experience working with prepress, printing and core colour principles, including the use of photoshop and other digital development tools. Including knowledge of print production, colours and fonts.Excellent problem-solving and communication skills and the ability to work collaboratively.Thrive in a dynamic environment where priorities shift, and quality is paramount.Willingness to learn new technologies, tools, and methodologies to stay updated with industry trends and best practices.He Aha Te Pai - What you'll love about us! This is an opportunity to kickstart your career in building and enhancing our customers' customer experience.You'll learn and grow your skillset to become instrumental in building and maintaining positive interactions between our clients and their customers.You'll get hands-on experience and mentorship from industry experts.We encourage dynamic and collaborative work that inspires growth and creativity.Hiahia? - Interested? Come and join the whanau!Have a look at the Datam website for more information about us.The Job Description is on the NZ Post careers site https://jobs.nzpost.co.nz/If this sounds like you, we'd love to hear from you. Please apply online to be considered.For further information, contact Olivia Jacobs (Talent Acquisition Specialist) on 0276046834.Applications for this role close on 13 May 2024. Please note advertising dates are subject to change. All applicants will be required to provide proof of their eligibility to work in New Zealand, and applicants with valid NZ working visas are preferred initially. Appointees will be subject to a security check. There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce.
CX Developer
New Zealand Post, Wellington
At Datam, your talent and customer-focus will help us boost the power of communications and keep us at the top of our game.Join a culture that embraces and drives innovation and experimentation.Contribute to our dynamic team environment with significant opportunities for growth.Kōreromō te tūranga - About the role:The Customer Experience Developer plays a crucial role in enhancing and maintaining positive interactions between our client's products/services and their customers. This role involves a blend of technical skills, creativity, and customer-centric thinking and offers a great opportunity for growth and skill development within the realms of customer-centric technology and user experience enhancement. You will be designing and developing applications on projects utilising packaged software (Quadient Inspire) and low-code applications using various complex data types and managing and creating content templates based on customer business rules.Collaborate with cross-functional teams to analyse customer requirements to ensure that the required solution can be developed, and we are able to enhance customer experience through various platforms and technologies.Collaborate on user stories within the Agile DevOps, ensuring high-quality builds are delivered within agreed-upon timeframes by following evolving requirements.Mōu - To succeed in this role, you'll need: Ideally some experience using document composition software such as Quadient Inspire, OpenText or a similar.Bachelor's degree or equivalent experience in the document composition and design process for print and digital communication.Ideally, knowledge and experience working with prepress, printing and core colour principles, including the use of photoshop and other digital development tools. Including knowledge of print production, colours and fonts.Excellent problem-solving and communication skills and the ability to work collaboratively.Thrive in a dynamic environment where priorities shift, and quality is paramount.Willingness to learn new technologies, tools, and methodologies to stay updated with industry trends and best practices.He Aha Te Pai - What you'll love about us! This is an opportunity to kickstart your career in building and enhancing our customers' customer experience.You'll learn and grow your skillset to become instrumental in building and maintaining positive interactions between our clients and their customers.You'll get hands-on experience and mentorship from industry experts.We encourage dynamic and collaborative work that inspires growth and creativity.Hiahia? - Interested? Come and join the whanau!Have a look at the Datam website for more information about us.The Job Description is on the NZ Post careers site https://jobs.nzpost.co.nz/If this sounds like you, we'd love to hear from you. Please apply online to be considered.For further information, contact Olivia Jacobs (Talent Acquisition Specialist) on 0276046834.Applications for this role close on 13 May 2024. Please note advertising dates are subject to change. All applicants will be required to provide proof of their eligibility to work in New Zealand, and applicants with valid NZ working visas are preferred initially. Appointees will be subject to a security check. There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce.