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Cloud Support Engineer (Networking Monitoring & Scaling)
Amazon, Auckland, NZ
DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: - Learn and use groundbreaking technologies. - Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. - Interact with leading engineers around the world. - Partner with Amazon Web Services teams to help reproduce and resolve customer issues. - Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. - Drive customer communication during critical events. - Drive projects that improve support-related processes and our customers’ technical support experience. - Write tutorials, how-to videos, and other technical articles for the developer community. - Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?- First and foremost this is a customer support role – in The Cloud- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.- Career development: We promote advancement opportunities across the organization to help you meet your career goals- Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call) This role supports and focuses on our Networking services such as Elastic Load Balancing, Auto Scaling, Cloud Watch, Route 53, VPC (Virtual Private Cloud). Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion - Detection and Prevention Services)- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)PREFERRED QUALIFICATIONS- Experience configuring virtual server environments- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- Experience managing full application stacks from the OS up through custom applications- Experience configuring software-based Load Balancing solutions- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- Good understanding of security best practices- Good understanding of distributed computing environments and methodologies- Good Knowledge managing domain transfers, records and DNS security.- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related).- Experience in monitoring IT services.
Sales Analyst : Foodstuffs
, auckland, NZ
The name might be different, but our portfolio of iconic, world:class brands remains the same including Pringles, Pop:Tarts, LCMs, Nutri Grain, Corn Flakes, Coco Pops, Special K, among others. Our purpose drives what we do, to create better days and a place at the table for everyone through our trusted food brands. Reporting to the National Business Manager for Foodstuffs NZ, the role of Sales Analyst provides comprehensive account, analytical and administrative support to the Foodstuffs NZ team. This is a challenging role which works under pressure to deliver objectives in a highly competitive external environment. This role presents a great opportunity to start your career in the exciting and dynamic FMCG industryKey responsibilities include:stylemargin:bottom:13.0px::VRP (vendor replenishment) activities which involves processing orders and working with the customer buying (replenishment) team directly to ensure appropriate stock levels on a national basis, answering any queries that arise. These activities provide a pivotal link between Kellanova's and the Foodstuffs logistics and commercial operations.:Identification of opportunities for improved customer service, reduction of 'out of stocks' and work to effectively manage inventory and forecast accuracy for both organisations:Support the National Business Manager to implement and execute our promotional programs:Collate data and insights for weekly sales call, monthly meetings and range reviews:Updating and reviewing weekly promotional performance, identifying trends and making recommendations to the business:Working with National Business Manager to create timely information for our National Field Sales team via the sales bulletin and quarterly meetings We're looking for someone with the following skills, experience and attributes::Recent Tertiary qualification in business, finance or related field:Highly analytical with a passion for working with numbers to draw meaningful insights:Self:motivated and inquisitive with a strong desire to succeed with a high level of attention to detail :Strong interpersonal and communication (verbal and written) skills and the ability to work collaboratively with cross:functional teams :Strong organisational skills, with the capacity to successfully manage competing priorities, maintain attention to detail and meet deadlines:Experience with Microsoft Excel, Word and PowerPointMore About Kellanova and our Employee Benefits:Kellanova is a leading company in global snacking, international cereal and noodles, and plant:based foods. With a portfolio of iconic, world:class brands including Pringles, Pop:Tarts, we manufacture a range of cereals including Nutri:Grain, Coco Pops, Cornflakes, Rice Bubbles, Special K, among others. Our ANZ region has a significant opportunity to unleash the potential from Kellanova's global snack brands, while remaining committed to providing Australian and New Zealand consumers with the cereal brands that they have enjoyed for almost 100 years.Our Total Health benefits is a holistic program that covers Physical, Financial, Emotional and Social health. Our benefits are varied, with offerings to suit everybody at every stage in your life.Our Locate for your Day program is our hybrid working framework and supports the balance between working from home and the office, we don't determine how or which days you spend in the office or at home, it's about what works best for you and your functional team.As an individual you can grow and develop your career with the support of your Manager and development programs. The benefit of a global organisation is you can take your career off:shore.At Kellanova, we are committed to Equity, Diversity and Inclusion (ED and I), uplifting each other and embracing our differences to achieve our common goals. Our focus on ED and I enables us to build a
Cloud Support Engineer (Networking Devices)
Amazon, Auckland, NZ
DESCRIPTIONABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking technologies- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs- Interact with leading engineers around the world- Partner with Amazon Web Services teams to help reproduce and resolve customer issues- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services- Drive customer communication during critical events- Drive projects that improve support-related processes and our customers’ technical support experience- Write tutorials, how-to videos, and other technical articles for the developer community- Work on critical, highly complex customer problems that may span multiple AWS services WHY AWS SUPPORT?- First and foremost this is a customer support role – in The Cloud- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.- Career development: We promote advancement opportunities across the organization to help you meet your career goals.- Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.- As we operate on a follow-the-sun model, with Premium Support sites located globally, working hours and days are based on customer demand and may include weekends (on a rotational basis).Want to know what’s it like to be a Support Engineer at AWS? Take a look!https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet. Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related)- Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services)- Good Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering)- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)PREFERRED QUALIFICATIONS- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- Experience in monitoring IT services and good command of associated technologies- Experience configuring virtual server environments.- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- Experience managing full application stacks from the OS up through custom applications- Experience configuring software-based Load Balancing solutions.- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- Good understanding of security best practices.- Good understanding of distributed computing environments and methodologies
Cloud Support Engineer (Networking)
Amazon, Auckland, NZ
DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you:- Learn and use groundbreaking technologies.- Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.- Interact with leading engineers around the world.- Partner with Amazon Web Services teams to help reproduce and resolve customer issues.- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.- Drive customer communication during critical events.- Drive projects that improve support-related processes and our customers’ technical support experience.- Write tutorials, how-to videos, and other technical articles for the developer community.- Work on critical, highly complex customer problems that may span multiple AWS services.This role supports and focuses on our Networking services such as Virtual Private Network, Direct Connect, Transit Gateway, Client VPN. Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Bachelor’s degree in Engineering/Computer Science/ Mathematics or any related field.- Knowledge or experience with system administration, and troubleshooting of operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, load balancing, firewalls, LAN/WAN, traceroute, iperf, dig, CURL or related).- Knowledge or experience with troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related).- Knowledge or experience of the networking OSI model with understanding of protocols such as VLAN, IPSEC, TCP, SSL, DNS, OSPF and BGP and understanding of virtualization (Hypervisors, VMware, Xen).PREFERRED QUALIFICATIONS- Experience managing full application stacks from the OS up through custom applications, following best security practices for network and web application firewall.- Knowledge or experience with configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto, etc.- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).- - Experience scripting or developing in one or more of the following languages: UNIX Shell, Python, R, Ruby, GO, Java, .NET (C#), JavaScript.- - Knowledge of security concepts/best practices in securing application architectures from external threats.
Store Manager Oakley Auckland
, auckland, NZ
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely:recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray:Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world:class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi and Viganò and GrandVision.Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company's milestones included a collaboration with Meta to launch Ray:Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray:ban and Laubman and Pank.We are looking for an exceptional leader to join ourOakley AucklandstoreAs a business, Oakley is entrenched in the surf, sport and youth markets, where we pride ourselves on the tight:knit and passionate team culture. Building on its legacy of innovative and premium products, the company offers a full array of optical and apparel products including performance apparel, accessories and prescription eyewear.BENEFITS AND REWARDS:Extremelygenerous product discounts and allowances:Monthly team based incentives /cash bonuses:The support of aGlobal Retailer:A unique working environment that isfun and energetic:Training and Development Opportunities : We highly encourageinternal successionplanning throughout our business in order to keep and reward the right peopleTHE ROLEYour key responsibilities as the Store Manager will include managing the day:to:day store sales, stock, visual merchandising and most importantly, leading the team. On a regular day, you will be required to::Achieve monthly budgeted salesthrough leading by example:Maintain stock and store presentations:Manage weekly and monthly store administration:Process, store and replenish stock:Recruit, coach, develop,monitor and mentor the teamWHO ARE WE LOOKING FOR?To be successful in this role you will need to be a retail professional with experience in sports and/or fashion. You will be driven by success andhave a can do attitude. We are looking for someone who is a true team leader with strong customer service skills and excellent interpersonal skills. You must be able to demonstrate your ability to achieve outstanding sales results and have an understanding of business improvement strategies.Ready ?Bring your energy, leadership experience and sales drive to one of the worlds leading sports brandsIf you are passionate about providing high:quality customer service, then we want to hear from you nowClick apply now or email: to the large number of applicants, only those that are successful will be contacted.As an inclusive, team:first company, our people are at the core of everything we do.We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.A unique brand portfolio that includes proprietary brands such as Ray
Partner Sales Manager - New Zealand
Amazon, Auckland, NZ
DESCRIPTIONWould you like to be part of a team that is redefining the Tech industry?Amazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for world class candidates to help drive opportunities with the leading partners (systems integrators and software partners).Do you have the business savvy and industry expertise necessary to position AWS as the technology platform of the future?As a Partner Sales Manager within Amazon Web Services (AWS), you will have the exciting opportunity to deliver on our strategy to build mind share and adoption of Amazon Web Services’ Cloud Computing Platform covering a wide area of services from infrastructure to Artificial Intelligence, IoT, Machine Learning, Big Data and analytics and Mobile services across AWS’s customers by leveraging partners.You will drive the AWS business opportunities with partners by teaming with the account management teams and their leadership to address the business needs. This requires driving field relationships with partners, customers and the AWS team.You will possess a business background that enables you to engage at the CXO level and to easily interact with enterprise customers, sales/field reps and partners.You should also have a demonstrated ability to think strategically about business, product, and technical challenges, with the ability to build and convey compelling value propositions.Key job responsibilities• Create a holistic view of the Partner Community with your deep understanding of the partner capabilities and solutions that will delight customers.• Advise Customers, Partners, and commercial sales teams on the value of Partner solutions, and recommend qualified partners to support customer needs.• Expand existing AWS footprint as well as drive new customer engagements with partners to grow overall revenue with a focus on business outcomes.• Become a trusted member of the sales team to own deal execution with partners, leveraging Partner programs, and coaching partners on best practices.• Drive sales territory end to end from a Partnering perspective including the development, and execution of a comprehensive Partner Sales Strategy by Territory.We are open to hiring candidates to work out of one of the following locations:Auckland, NZLBASIC QUALIFICATIONS• 10+ years of experience in sales or business development in the software/technology industry • Experience engaging and influencing senior executives and strong familiarity with decision making processes in enterprise customers • Demonstrated history with partners through account management, product management, program management and business development engagements • Experience working and communicating with multiple stakeholders and cross functional teams including direct and channel marketing, solution architect teams, product management and account management teams • Strong sales and/or technical DNA with a desire to coordinate field teams to develop and close high-profile dealsPREFERRED QUALIFICATIONS• Consistently exceeds quota and key performance metrics • Direct sales experience • Prior experience working with Systems Integrators and Consulting Companies to achieve sales. • Experience working within the enterprise software development industry.
Cloud Support Engineer (Containers)
Amazon, Auckland, NZ
DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you: Learn and use ground breaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Partner with AWS teams to help reproduce and resolve customer issues. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT ENGINEERING? First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Career development: We promote advancement opportunities across the organization to help you meet your career goals. Training: We have training programs to help you develop the skills required to be successful in your role. ROLE DESCRIPTION This role supports our services that focus on enabling Container Deployments on AWS with services such as AWS Elastic Container Service (ECS), Elastic Kubernetes Service (EKS) and AWS Batch. Want to know what’s it like to be a Support Engineer at AWS? Take a look! https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Knowledge and experience in administration and troubleshooting across DevOps/Deployment, Orchestration Management, Containerization, Configuration Management.- Knowledge and experience in Continuous Integration Technology (eg. Chef, Puppet, Docker, Jenkins, Ansible, or related tools).- Knowledge and experience in troubleshooting Linux or Windows issues on servers- Certificate, Diploma or Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical positionPREFERRED QUALIFICATIONS- Experience in Web and Application Server technologies including deployment and troubleshooting (eg. Apache HTTPD, Apache Tomcat, Nginx, IIS).- Experience in scripting or development using Python, Node.js/JavaScript, PowerShell, Golang or Bash.- Knowledge and experience in networking including troubleshooting, HTTPS/TLS, iptables, packet capture analysis- Experience with Kubernetes container orchestration engines (eg. Docker Swarm) and containerization technologies (eg. Docker, Podman, Containerd)- Understand the concepts of high availability and scalable system design
Continuous Improvement Manager
New Zealand Post, Auckland
At NZ Post, we are going through a major transformation which sees us preparing for the future by building an unmatched delivery backbone and last mile network; implementing the technology, databases and infrastructure to digitise and optimise the network; enabling a more extensive range of delivery choices and deepening strategic relationships with our customers. The IIS workstream is a series of interconnected activities within our Operational Excellence Programme, which is focussed on providing the technology smarts, the processes, and people capabilities to ensure the organisation is ready to operate these new facilities.  Kōrero mō te tūranga - About the role This pivotal role involves spearheading the design and development of streamlined and standardised processes and technology solutions supporting the implementation of a comprehensive, automated and streamlined network. The core focus of the role is to collaborate with the business, guiding the definition and facilitation of future-state products and standards essential for the efficient flow of our customers' products within the courier network. Additionally, you'll craft strategies for capturing and utilising data to enhance network performance. This role will see you engaging with SME's and executive level stakeholders from across the organisation, contributing to the processes, standards and data management of the network. You'll be the interface between network operations channels, marketing, sales and ultimately our customers so great interpersonal skills are essential. Mōu - About you As an experienced Continuous Improvement Manager, you'll bring with you proven experience leading, managing and delivering improvement initiatives to deliver tangible business change. You'll have gained this by working in multifunctional project teams or across business units, ideally in a similarly large and complex organisation like ours. To succeed in this role you'll be a high performing relationship manager with strong continuous improvement delivery experience; along with being a highly accomplished coach and facilitator and a project manager who can operate in a complex transformational change programme. As a natural relationship builder experienced in leading change in large operational environments you will have honed your communication and facilitation skills to reach audiences of all levels. You'll couple this with: Being experienced in programme and project methodologies and tools A working style that prioritises keeping all the individual parts connected and moving in the same direction Being able to influence, engage and build cohesion and sense of purpose across project teams The ability to see the big picture across a complex work programme and lead in an ambiguous work environment The ability to quickly glean key insights from data sets and to deliver these for key stakeholders in a digestible manner And of course, a high level of initiative, sound judgement and discretion. Hiahia? - Interested?  If you have the experience we are looking for and want interesting, rewarding work, we invite you to review the Job Description and apply online through www.jobs.nzpost.co.nz.  For further information, please contact Gemma Corbett on 027 372 4705 or [email protected] for this position close on 28 April 2024. Please note that due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.   All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test.  There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.  We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.  
Processing Officer -Forklift
New Zealand Post, Auckland
Processing Officer -Forklift $24.72 per hour + night shift allowance ($3.21 per hour between 8pm-6am)Location: moving to the new Auckland Processing Centre Permanent Full timeAs a Processing Officer, you are critical in ensuring our international mail and parcels are sorted, processed and dispatched correctly to be delivered on time. This role initially will be based in our Auckland Operations Centre (AOC) on Underwood Street, East Tamaaki at the Airport and will move to our new Auckland Processing Centre (APC) on langley Road, Wiri. Shifts:Available shift:Monday to Friday 10pm to to 06:30am*** This position will move to the Auckland Processing Centre from 20th May onwards*** In this fast-paced job, you will:Sort our international mail and parcels to meet our service level agreementsHandle mail and parcels in a careful and professional mannerLiaise with various internal staff to solve problems and escalate where required This is a job where you really contribute to our business and our customers experience. From a supportive team environment, to training & development opportunities we can really deliver you a great career! We are looking for great people who are:Comfortable in a very physically demanding role lifting up to 25KGHold a current Forklift License or OSH Certificate (mandatory) Proven Forklift experience (essential) Must have restricted or above NZ Drivers license (mandatory) Natural team players that enjoy working as a team to put our customer's firstAccurate with an eye for detailGood geographical knowledge of New ZealandHave reliable transport to and from workWe also love to recognise success – it's part of our culture. Teams regularly get together to celebrate successes, special occasions, events or just have fun. For more information have a look at the following link https://youtu.be/sjTzvEDRUaYAt NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:Access to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandFull use of a Wellness portal to help you lead a long, happy and healthy lifestyleThere's something really special about being part of the team here at NZ Post – Tukurau Aotearoa, who we are and what we stand for is grounded in our values.We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
Cloud Support Engineer (Storage)
Amazon, Auckland, NZ
DESCRIPTION ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Partner with Amazon Web Services teams to help reproduce and resolve customer issues. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?· First and foremost this is a customer support role – in The Cloud· On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.· Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.· Career development: We promote advancement opportunities across the organization to help you meet your career goals· Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.ROLE DESCRIPTION This role supports our services that focus on distributed, cloud infrastructure of AWS S3 storage, Storage Gateway, Glacier, Snowball, AWS Transfer for SFTP, Datasync and more.Want to know what’s it like to be a Support Engineer at AWS? Take a look! https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Knowledge and experience with Linux or Windows system administration- Knowledge of client/server and distributed systems architectures.- Knowledge of Filesystem, Block and Object storage.- Knowledge of Storage architectures and backup/DR strategies- Knowledge of Networking including routing / switching and protocols (eg. DNS, HTTP, SSL, SFTP, TCP, UDP)PREFERRED QUALIFICATIONS- Experience in troubleshooting filesystem, block and object storage- Experience with scripting (eg. Bash, Python, PowerShell)- Experience with network troubleshooting and tools (eg iperf, MTR, traceroute, dig, wireshark)- Knowledge of storage protocols: iSCSI, NFS, SMB- Knowledge of REST API based services- Knowledge of AWS and Cloud architecture patterns and distributed computing concepts