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Cloud Support Engineer (Networking Monitoring & Scaling)
Amazon, Auckland, NZ
DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment. Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization? If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success. WHAT CAN YOU EXPECT FROM A LIFE AT AWS? Every day will bring new and exciting challenges on the job while you: - Learn and use groundbreaking technologies. - Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. - Interact with leading engineers around the world. - Partner with Amazon Web Services teams to help reproduce and resolve customer issues. - Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. - Drive customer communication during critical events. - Drive projects that improve support-related processes and our customers’ technical support experience. - Write tutorials, how-to videos, and other technical articles for the developer community. - Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?- First and foremost this is a customer support role – in The Cloud- On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.- Career development: We promote advancement opportunities across the organization to help you meet your career goals- Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.- As we operate on follow-the-sun model, you may be required to work a staggered week; either Sun-Thu or Tue-Sat (no on-call) This role supports and focuses on our Networking services such as Elastic Load Balancing, Auto Scaling, Cloud Watch, Route 53, VPC (Virtual Private Cloud). Our support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Bachelor’s degree in Information Science/Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field or equivalent work experience- Good Knowledge of network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion - Detection and Prevention Services)- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)PREFERRED QUALIFICATIONS- Experience configuring virtual server environments- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.- Experience managing full application stacks from the OS up through custom applications- Experience configuring software-based Load Balancing solutions- Experience with end to end application monitoring, tracing and alerting using tools like CloudWatch, Grafana, Datadog, Prometheus etc.- Good understanding of security best practices- Good understanding of distributed computing environments and methodologies- Good Knowledge managing domain transfers, records and DNS security.- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related).- Experience in monitoring IT services.
Retail Associate Sunglass Hut Manukau
, manukau, auckland, NZ
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely:recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray:Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world:class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi and Viganò and GrandVision.Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company's milestones included a collaboration with Meta to launch Ray:Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray:ban and Laubman and Pank.At Sunglass Hut, were not just about high:end luxury sunglasses; were about bringing an excellent customer experience alive in all of our stores. We are interested in individuals with a great attitude and commitment to customer service.We are also part of something bigger : Luxotticas global family, home to the worlds best luxury fashion brands...Prada, Ray:Ban, Tiffany and Co. Chanel, Dolce and Gabbana to name a few.We believe in working hard alongside having fun We love to inspire our customers and our team. We believe in motivating each other to bring forward the best in each other.We are looking for a dynamic new team member to join our Manukaustore who is::High in energy with an interest in learning about our luxury brands.:Experienced in face:to:face customer service.:Interested in future development and career progression:Interested in connecting with customers on a daily basis and have fun at work:Available to work regular weekday hours including Mondays and Public HolidaysIn return, people love working at Sunglass Hut because we offer::A great team with friends for life:Insight and product knowledge of all your favourite brands:Volunteering opportunities with our affiliated charity, OneSight : helping people around the world gain access to eye care:Opportunities to earn more with uncapped bonuses and frequent incentive programs:An annual product allowance to use across Sunglass Hut, OPSM and Oakley:Discounts for friends and family : share the loveReady ?If you love high fashion, luxury brands and are passionate about providing high:quality customer service, then we want to hear from you nowClick apply now or email: note that due to the volume of applications we receive we will only contact successful applicants.As an inclusive, team:first company, our people are at the core of everything we do.We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.A unique brand portfolio that includes proprietary brands such as Ray:Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples and prestigious licensed brands such as Giorgio Armani, Burberry, Bulgari, Chanel, Valentino and Versace is among Luxotticas core strengths.We care deeply about creating a workplace where our team members feel valu
Store Manager Oakley Auckland
, auckland, NZ
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely:recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray:Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world:class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi and Viganò and GrandVision.Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company's milestones included a collaboration with Meta to launch Ray:Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray:ban and Laubman and Pank.We are looking for an exceptional leader to join ourOakley AucklandstoreAs a business, Oakley is entrenched in the surf, sport and youth markets, where we pride ourselves on the tight:knit and passionate team culture. Building on its legacy of innovative and premium products, the company offers a full array of optical and apparel products including performance apparel, accessories and prescription eyewear.BENEFITS AND REWARDS:Extremelygenerous product discounts and allowances:Monthly team based incentives /cash bonuses:The support of aGlobal Retailer:A unique working environment that isfun and energetic:Training and Development Opportunities : We highly encourageinternal successionplanning throughout our business in order to keep and reward the right peopleTHE ROLEYour key responsibilities as the Store Manager will include managing the day:to:day store sales, stock, visual merchandising and most importantly, leading the team. On a regular day, you will be required to::Achieve monthly budgeted salesthrough leading by example:Maintain stock and store presentations:Manage weekly and monthly store administration:Process, store and replenish stock:Recruit, coach, develop,monitor and mentor the teamWHO ARE WE LOOKING FOR?To be successful in this role you will need to be a retail professional with experience in sports and/or fashion. You will be driven by success andhave a can do attitude. We are looking for someone who is a true team leader with strong customer service skills and excellent interpersonal skills. You must be able to demonstrate your ability to achieve outstanding sales results and have an understanding of business improvement strategies.Ready ?Bring your energy, leadership experience and sales drive to one of the worlds leading sports brandsIf you are passionate about providing high:quality customer service, then we want to hear from you nowClick apply now or email: to the large number of applicants, only those that are successful will be contacted.As an inclusive, team:first company, our people are at the core of everything we do.We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.A unique brand portfolio that includes proprietary brands such as Ray
Warehouse Administrator
, auckland, NZ
Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex:t generations : and that's exactly what you can do joining usImagine how fast your smartphone would become scratched:up, ugly and unusable without a coating. Or an e:bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.Making objects and their surfaces more attractive and longer:lasting means making them more sustainable, and that's a huge part of what working at allnex is about. No matter which role you step into, you'll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.You'll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who : as part of one of the world's leading coating resins companies : serve customers in over 100 countries across the globe.Click here to learn more about how we can make an impact togetherFor a sneak peek into life at allnex, don't miss our Operator MoviePosition overviewAre you a team player with a positive attitude? Join our team as a Warehouse Administrator in Penrose Auckland, New Zealand to responsible for updating warehouse:related forms in the ERP system, managing replenishment of consumables, coding invoices, and stocktaking variance analysis. If you are a detail:oriented person with good communication skills, we are waiting for your application.Responsibilities:Manage effective reception, unloading, storing, internal movements of all incoming goods (raw materials, empty packaging's, finished goods, dangerous goods):Manage the logistics flow to move finished goods to 3rd party warehouse:Manage timely and correct processing of returns:Ensure excise customs formalities are timely and precisely processed:Manage the returnable packaging's:Support and enhance internal logistics processes and logistic quality in a continuous improvement:Fully comply with allnex and industry Safety, Health and Environment standardsRequired skills and experience:3 years of experience in logistics or warehouse:Ability to think and act autonomously in situations not covered by procedures:Pro:active and stress resistant with the ability to anticipate problems and solve them right at the onset:Good proficiency with Microsoft Office tools, knowledge in SAP is an advantage:Stress resistantQualifications:College degree or above, preferably in Logistics:Certification or experience in complying with dangerous goods regulations and hazardous materials storageWe offerWe are proud to offeran international working experiencewith a tight:knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.Equal Employment Opportunityallnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.Find out how you can make an impactCheck out our careers page for available opportunities. We look forward to hearing from you.allnex
Retail Associate OPSM Queen Street
, auckland, NZ
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely:recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray:Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world:class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi and Viganò and GrandVision.Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company's milestones included a collaboration with Meta to launch Ray:Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray:ban and Laubman and Pank.Are you someone who wants to make an impact?See yourself at OPSM We are seeking a passionate and engaging Part:TimeRetail Associateto join our OPSM team in Queen StreetYou will be involved in the customer's journey from initial consult and pre:testing, to customising High:Fashion frames (from Luxury Brands such as CHANEL, Tiffany and Co. and Gucci) to suit their lifestyle.What's in it for you?:Monthly bonus scheme:Substantial Discounts through the rewards and recognition program:Generous yearly product reimbursements:World:class training program, provided by our training team and in:store mentors:Local and global Volunteering opportunities with OneSight:Work with brands such as Ray:Ban, Oakley, PRADA, D and G, Burberry, Miu Miu, Versace and many others.See yourself at OPSM : become part of our family and help us make a real change in people's livesYou bring to the team::Retail experience : optical desired but not essential:Strong communication skills and a quick learner:Passion to help others see the beauty in lifeReady ?If you love high fashion, luxury brands and are passionate about providing high:quality customer service, then we want to hear from you nowClick apply now or email: embrace diversity and encourage all interested applicants from different backgrounds . Due to high volumes, only successful applicants will be contacted.As an inclusive, team:first company, our people are at the core of everything we do.We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.A unique brand portfolio that includes proprietary brands such as Ray:Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples and prestigious licensed brands such as Giorgio Armani, Burberry, Bulgari, Chanel, Valentino and Versace is among Luxotticas core strengths.We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.We work hard to create a safe and inclusive environment for all, and most importan
Premium Business Manager
New Zealand Post, Auckland
Premium Business ManagerUse your strong relationship management skills in this exciting roleWork for an industry leader with some of the industries leaders in the ecommerce spaceBe part of a high performing teamKōrero mō te tūranga - About the roleAs a Premium Business Manager with us you'll be responsible for proactive account management, retention and growth within some of our exceptional customers. With accountability for the financial performance of your portfolio, you'll develop and maintain key relationships within these customers. You'll act as a key conduit between our business and our customers business to ensure seamless relationships, using your internal relationships to ensure that any issues are nipped in the bud and the service delivered is of an exceptional quality. You'll know their business inside and out, as well as ours. The complexity of these customers requires strategic management, strong relationship frameworks and the ability to identify opportunities for both revenue and margin improvements whilst maintaining our business integrity. Mōu - About youYou'll be an experienced business account manger with a proven track record of success in a B2B environment, particularly dealing with high value and strategic relationships. You'll demonstrate your sales prowess in terms of achieving sales targets, revenue growth along with customer satisfaction and retention.Not only will you be a great salesperson, you'll be a great person generally and a fabulous team player who collaborates with their peers and shares their knowledge and skills as well.You'll couple all of this with:Excellent communication and relationship skills (that's a bit of a given really)Being tech savvy, and knowing your way around systems, processes and CRM's (we use Salesforce)The ability to build strong networks (both internally and externally)Hiahia? - Interested? Come and join the whanau!Bring your passion for creating great customer experiences and relationships to the team at NZ Post. If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195.Applications for this position close on 12 May 2024 Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test. If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged). There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
Processing Officer -Forklift
New Zealand Post, Auckland
Processing Officer -Forklift $24.72 per hour + night shift allowance ($3.21 per hour between 8pm-6am)Location: moving to the new Auckland Processing Centre Permanent Full timeAs a Processing Officer, you are critical in ensuring our international mail and parcels are sorted, processed and dispatched correctly to be delivered on time. This role initially will be based in our Auckland Operations Centre (AOC) on Underwood Street, East Tamaaki at the Airport and will move to our new Auckland Processing Centre (APC) on langley Road, Wiri. Shifts:Available shift:Monday to Friday 10pm to to 06:30am*** This position will move to the Auckland Processing Centre from 20th May onwards*** In this fast-paced job, you will:Sort our international mail and parcels to meet our service level agreementsHandle mail and parcels in a careful and professional mannerLiaise with various internal staff to solve problems and escalate where required This is a job where you really contribute to our business and our customers experience. From a supportive team environment, to training & development opportunities we can really deliver you a great career! We are looking for great people who are:Comfortable in a very physically demanding role lifting up to 25KGHold a current Forklift License or OSH Certificate (mandatory) Proven Forklift experience (essential) Must have restricted or above NZ Drivers license (mandatory) Natural team players that enjoy working as a team to put our customer's firstAccurate with an eye for detailGood geographical knowledge of New ZealandHave reliable transport to and from workWe also love to recognise success – it's part of our culture. Teams regularly get together to celebrate successes, special occasions, events or just have fun. For more information have a look at the following link https://youtu.be/sjTzvEDRUaYAt NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:Access to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandFull use of a Wellness portal to help you lead a long, happy and healthy lifestyleThere's something really special about being part of the team here at NZ Post – Tukurau Aotearoa, who we are and what we stand for is grounded in our values.We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
Technical Account Manager, ES - APJC - ANZ
Amazon, Auckland, NZ
DESCRIPTIONJoin AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years. As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. Key job responsibilities- You’ll build solutions, provide technical guidance and advocate for the customer - Ensure AWS environments remain operationally healthy whilst reducing cost and complexity - Develop trusting relationships with customers, understanding their business needs and technical challenges - Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management - Consult with a range of partners from developers through to C-suite executives - Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers - With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS - Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning - Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise - Solve a variety of problems across different customers as they migrate their workloads to the cloud - Uplift customer capabilities by running workshops, brown bag sessions, etc.As we continue to rapidly expand in NZ, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications. A day in the lifeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://bit.ly/2AivWrM.About the teamAt Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.We are open to hiring candidates to work out of one of the following locations:Auckland, NZLBASIC QUALIFICATIONS- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc. - Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.) - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environmentPREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Understanding of DevOps practices and tools including Continuous Integration / Deployment etc.
Cloud Support Engineer (Storage)
Amazon, Auckland, NZ
DESCRIPTION ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you: Learn and use groundbreaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Partner with Amazon Web Services teams to help reproduce and resolve customer issues. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT?· First and foremost this is a customer support role – in The Cloud· On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.· Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.· Career development: We promote advancement opportunities across the organization to help you meet your career goals· Training: We have training programs to help you develop the skills required to be successful in your role.We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.ROLE DESCRIPTION This role supports our services that focus on distributed, cloud infrastructure of AWS S3 storage, Storage Gateway, Glacier, Snowball, AWS Transfer for SFTP, Datasync and more.Want to know what’s it like to be a Support Engineer at AWS? Take a look! https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Knowledge and experience with Linux or Windows system administration- Knowledge of client/server and distributed systems architectures.- Knowledge of Filesystem, Block and Object storage.- Knowledge of Storage architectures and backup/DR strategies- Knowledge of Networking including routing / switching and protocols (eg. DNS, HTTP, SSL, SFTP, TCP, UDP)PREFERRED QUALIFICATIONS- Experience in troubleshooting filesystem, block and object storage- Experience with scripting (eg. Bash, Python, PowerShell)- Experience with network troubleshooting and tools (eg iperf, MTR, traceroute, dig, wireshark)- Knowledge of storage protocols: iSCSI, NFS, SMB- Knowledge of REST API based services- Knowledge of AWS and Cloud architecture patterns and distributed computing concepts
Delivery Agent
New Zealand Post, Auckland
DELIVERY AGENT, ON CALL- MT ROSKILL BRANCH Are you an early riser?Do you love being in the outdoors and leading a healthy lifestyle?On call opportunity – as and when required$25.75 per hour Once known as the ‘Postie', the new world of mail and parcel delivery means that as a Delivery Agent you are the “go to” person for customers on your round, answering questions and resolving or escalating issues. Our Delivery Agents are key front-line ambassadors for NZ Post and are an integral part of delivering world class services to our customers.On Call Delivery Agents are an essential part of our business as we call on them to assist us as and when required. You might be called in to cover illness, extended leave or help us our during our peak delivery periods. It's a great way to balance work and lifestyle! So, what will you be doing? You'll be the “face” of NZ Post out in the community - interacting with our customers as you deliver their mail and parcels, collecting signatures and maintaining high levels of customer satisfaction. You'll work alongside a dedicated team to process and sort mail from our Mt Roskill branch, before going it alone out on your delivery route, using sustainable e-vehicles (Paxters and eBikes) Delivering regardless of the weather, rain, hail or shine – you need to be hardy! We are looking for people who love to get the job done! Can you tick off the following?Availability to work on call from Monday to SaturdayA minimum of a restricted or full NZ Driver's License Be ready for a physically demanding role – our Delivery Agents are really fit and deliver for the customer rain or shineHave a high level of numeracy and literacy – so you can get all that addressing information sorted!Ensure your own and the health and safety of your colleaguesGoing the extra mile to ensure high levels of customer satisfactionAnd above all, a passion for doing a great job and getting it right each and every time! Want to see what our Delivery Agents do? Check out this clip to get an insight into a day in the life: Delivery Agent – NZ Post - YouTubeNZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Value each other and bring the real you- Create connections so we're stronger together- Step up to deliver the best For more information about careers at New Zealand Post visit jobs.nzpost.co.nzAll applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check