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Operational Excellence Specialist
New Zealand Post, Auckland
Support driving problem solving activity across the network. Empower local teams to own and drive business improvement. Promote a culture of operational excellence through uplifting OE capability. Kōrero mō te tūranga - About the role Our Strategy & Excellence team are responding to our changing environment by making the most of our potential opportunities. We are acting now and aligning to the strategic direction of our business. This way of operating will enable a collaborative model combining strong operational line management with end-to-end process expertise. The main purpose of this role is to facilitate problem solving activity across the network, enabling identification of root causes and effective scoping & implementation of improvement initiatives.  You'll also fully utilise your black belt qualification to promote a culture of operational excellence through enabling effective collaboration across teams and empowering local teams to own and drive business improvement, alongside supporting/training/coaching local improvement specialists to uplift improvement capability across our operations. Specific Accountabilities are; Working across all levels of the organisation, provide coaching and support across the network empowering and enabling improvement practices. Design and Implementation of Continuous Improvement Programmes.Proactively identify, scope and lead initiatives to improve processes and lift business performance. Lead analysis of operational performance identifying both areas of concern to alleviate and good practices to share across the network. Ensure benefits and outcomes of improvement initiatives are monitored, measured and managed. Support implementation of Process Engineering, Operational Excellence and MOS frameworks. About the Strategy & Excellence Operational Team  NZ Post operates an integrated network where items are delivered safely, in the most cost-effective and profitable manner based on the class of service the customer has paid for. The Strategy and Operational Excellence team are responsible for ensuring that the capabilities for this are defined, built and maintained in such a way that decentralised operations can utilise these to meet the defined service, safety and cost outcomes. Mō te Tukurau Aotearoa - About NZ Post NZ Post is an iconic organisation with a rich history and bright future. We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce. It's an exciting time to join. He Aha Te Pai - What you'll love about us!  Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including: Free onsite secure parking at the APC Access to discounted health insurance plans for you and your family Special rates on fantastic holiday home accommodation around New Zealand Retail shopping discounts with our partners An Employee Assistance programme to support you when you need it Plus more!! Hiahia? - Interested? Come and join the whanau! If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Gemma Corbett (Talent Acquisition Specialist) on 027 372 4705 or [email protected] Applications for this position close on 21 April 2024. Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.   All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test.  If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged).  There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.