Overview of salaries statistics in the category "Customer Service in Auckland"

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely:recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray:Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world:class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi and Viganò and GrandVision.Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company's milestones included a collaboration with Meta to launch Ray:Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray:ban and Laubman and Pank.Are you someone who wants to make an impact? See yourself at OPSM We are seeking a passionate and engaging Part TimeRetail Associateto join our OPSM team in RemueraYou will be involved in the customer's journey from initial consult and pre:testing, to customising High:Fashion frames (from Luxury Brands such as CHANEL, Tiffany and Co. and Gucci) to suit their lifestyle. Optom students highly regarded What's in it for you?:Monthly bonus scheme :Substantial Discounts through the rewards and recognition program :Generous yearly product reimbursements:World:class training program, provided by our training team and in:store mentors:Local and global Volunteering opportunities with OneSight:Work with brands such as Ray:Ban, Oakley, PRADA, D and G, Burberry, Miu Miu, Versace and many others.See yourself at OPSM : become part of our family and help us make a real change in people's livesYou bring to the team::Retail experience : optical desired but not essential :Strong communication skills and a quick learner:Passion to help others see the beauty in lifeReady ?If you love high fashion, luxury brands and are passionate about providing high:quality customer service, then we want to hear from you nowClick apply now or email: embrace diversity and encourage all interested applicants from different backgrounds . Due to high volumes, only successful applicants will be contacted.

The name might be different, but our portfolio of iconic, world:class brands remains the same including Pringles, Pop:Tarts, LCMs, Nutri Grain, Corn Flakes, Coco Pops, Special K, among others. Our purpose drives what we do, to create better days and a place at the table for everyone through our trusted food brands. Reporting to the National Business Manager for Foodstuffs NZ, the role of Sales Analyst provides comprehensive account, analytical and administrative support to the Foodstuffs NZ team. This is a challenging role which works under pressure to deliver objectives in a highly competitive external environment. This role presents a great opportunity to start your career in the exciting and dynamic FMCG industryKey responsibilities include:stylemargin:bottom:13.0px::VRP (vendor replenishment) activities which involves processing orders and working with the customer buying (replenishment) team directly to ensure appropriate stock levels on a national basis, answering any queries that arise. These activities provide a pivotal link between Kellanova's and the Foodstuffs logistics and commercial operations.:Identification of opportunities for improved customer service, reduction of 'out of stocks' and work to effectively manage inventory and forecast accuracy for both organisations:Support the National Business Manager to implement and execute our promotional programs:Collate data and insights for weekly sales call, monthly meetings and range reviews:Updating and reviewing weekly promotional performance, identifying trends and making recommendations to the business:Working with National Business Manager to create timely information for our National Field Sales team via the sales bulletin and quarterly meetings We're looking for someone with the following skills, experience and attributes::Recent Tertiary qualification in business, finance or related field:Highly analytical with a passion for working with numbers to draw meaningful insights:Self:motivated and inquisitive with a strong desire to succeed with a high level of attention to detail :Strong interpersonal and communication (verbal and written) skills and the ability to work collaboratively with cross:functional teams :Strong organisational skills, with the capacity to successfully manage competing priorities, maintain attention to detail and meet deadlines:Experience with Microsoft Excel, Word and PowerPointMore About Kellanova and our Employee Benefits:Kellanova is a leading company in global snacking, international cereal and noodles, and plant:based foods. With a portfolio of iconic, world:class brands including Pringles, Pop:Tarts, we manufacture a range of cereals including Nutri:Grain, Coco Pops, Cornflakes, Rice Bubbles, Special K, among others. Our ANZ region has a significant opportunity to unleash the potential from Kellanova's global snack brands, while remaining committed to providing Australian and New Zealand consumers with the cereal brands that they have enjoyed for almost 100 years.Our Total Health benefits is a holistic program that covers Physical, Financial, Emotional and Social health. Our benefits are varied, with offerings to suit everybody at every stage in your life.Our Locate for your Day program is our hybrid working framework and supports the balance between working from home and the office, we don't determine how or which days you spend in the office or at home, it's about what works best for you and your functional team.As an individual you can grow and develop your career with the support of your Manager and development programs. The benefit of a global organisation is you can take your career off:shore.At Kellanova, we are committed to Equity, Diversity and Inclusion (ED and I), uplifting each other and embracing our differences to achieve our common goals. Our focus on ED and I enables us to build a

Processing Centre Manager - APCWe are an iconic organisation and part of the fabric of Aotearoa. With values founded on caring and teamwork we're collectively driven by the power of our people and our focus on delivering what's important for customers. Kōrero mō te tūranga - About the role Our current Processing Centre Manager has done an excellent job but a change is in the wind for them and we are now looking for someone extraordinary to take over the reins. Reporting to the GM Processing & Automation, you'll be a key member of their leadership team, a group of highly experienced professionals to lean on and learn from, as well as contributing to. Based at our state of the art newly commissioned transformational facility in Wiri, you'll be leading this international freight gateway into NZ along with the heart of our national network. The operational floor is over 33,000 sqm and is packed full of the latest automation technology, with smarts to optimise processing of parcels to best serve our network. Your role will be to ensure that the Processing Centre Operates to the highest standard, achieving “world class" safety, service, cost and people outcomes. You'll contribute to national standardisation and help build and deliver the Processing and Automation business plan. You'll do this through Bringing together two sites into one new operational facility, fostering an inclusive and high performing culture, whilst delivering operational targets and outcomes (supported by your own experienced leadership team and excellent programme team) Holding key relationships with stakeholders (internal and external like MPI and NZ Customs) and ensuring key national initiatives and strategic programmes are implemented consistentlyRole modelling our values and build a positive and inclusive culture, developing people to ensure ongoing succession is managedBringing in other perspectives, works to our operating model and has a strong focus on learning / continuous improvement Manging the international gateway and ensure compliance to all relevant standards and regulationsYour biggest challenge and exciting opportunity will be in leading and managing a 24-hour operational facility while we continue to transition the complex international operations into it. This role is not for the feint hearted but with big challenges, come big opportunities. Plus, we're looking for the kind of person who will gain immense satisfaction and a sense of pride from seeing this site hum and prosper. Our Auckland Processing Centre is our flagship site, with state of the art technology and equipment, this is a rare opportunity to be part of something epic and ground breaking for our industry. Mōu - About you As an experienced senior people leader, you're experienced when it comes to leading other leaders and working in large scale complex organisations. You'll combine that with: At least ten years proven experience working in a senior leadership role, preferably within an FMCG, operational or logistics environmentA strong background in setting strategy and budgets and ensuring the success of business performanceExperience using six sigma or lean methodologies to ensure optimisation, efficiencies and continuous improvement mindsets A solid track record in building and sustaining strong, mutually beneficial working relationshipsProven experience in leading large-scale change processesStrong ability to influence key stakeholders and change behaviourMō te Tukurau Aotearoa - About NZ Post NZ Post is an iconic organisation with a rich history and bright future. We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce. It's an exciting time to join. Hiahia? - Interested? Come and join the whanau! If this sounds like your next career move, apply today. If you require additional information, contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195 Applications for this position close on 28 April 2024 Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test. If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged). There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

DESCRIPTIONJoin AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years. As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. Key job responsibilities- You’ll build solutions, provide technical guidance and advocate for the customer - Ensure AWS environments remain operationally healthy whilst reducing cost and complexity - Develop trusting relationships with customers, understanding their business needs and technical challenges - Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management - Consult with a range of partners from developers through to C-suite executives - Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers - With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS - Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning - Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise - Solve a variety of problems across different customers as they migrate their workloads to the cloud - Uplift customer capabilities by running workshops, brown bag sessions, etc.As we continue to rapidly expand in NZ, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications. A day in the lifeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://bit.ly/2AivWrM.About the teamAt Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.We are a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Our diverse perspectives come from many sources including gender, race, age, national origin, sexual orientation, culture, education, and professional and life experience. We are committed to diversity and inclusion and always look for ways to scale our impact as we grow.We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.We are open to hiring candidates to work out of one of the following locations:Auckland, NZLBASIC QUALIFICATIONS- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc. - Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.) - Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences - Ability to juggle tasks and projects in a fast-paced environmentPREFERRED QUALIFICATIONS - Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc. - Understanding of DevOps practices and tools including Continuous Integration / Deployment etc.

DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.WHAT CAN YOU EXPECT FROM A LIFE AT AWS?Every day will bring new and exciting challenges on the job while you: Learn and use ground breaking technologies. Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs. Interact with leading engineers around the world. Partner with AWS teams to help reproduce and resolve customer issues. Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, highly complex customer problems that may span multiple AWS services.WHY AWS SUPPORT ENGINEERING? First and foremost this is a customer support role – in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives. Career development: We promote advancement opportunities across the organization to help you meet your career goals. Training: We have training programs to help you develop the skills required to be successful in your role. ROLE DESCRIPTION This role supports our services that focus on enabling Container Deployments on AWS with services such as AWS Elastic Container Service (ECS), Elastic Kubernetes Service (EKS) and AWS Batch. Want to know what’s it like to be a Support Engineer at AWS? Take a look! https://www.youtube.com/watch?v=GC3bWcFFZToWhat if I’m not an expert in all the preferred qualifications listed on the job description? That’s okay. That’s our preferred list, not a required listed. We hire people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.Amazon Web Services is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are open to hiring candidates to work out of one of the following locations:Auckland, NZL | Wellington, NZLBASIC QUALIFICATIONS- Knowledge and experience in administration and troubleshooting across DevOps/Deployment, Orchestration Management, Containerization, Configuration Management.- Knowledge and experience in Continuous Integration Technology (eg. Chef, Puppet, Docker, Jenkins, Ansible, or related tools).- Knowledge and experience in troubleshooting Linux or Windows issues on servers- Certificate, Diploma or Bachelor’s degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field OR equivalent experience in a technical positionPREFERRED QUALIFICATIONS- Experience in Web and Application Server technologies including deployment and troubleshooting (eg. Apache HTTPD, Apache Tomcat, Nginx, IIS).- Experience in scripting or development using Python, Node.js/JavaScript, PowerShell, Golang or Bash.- Knowledge and experience in networking including troubleshooting, HTTPS/TLS, iptables, packet capture analysis- Experience with Kubernetes container orchestration engines (eg. Docker Swarm) and containerization technologies (eg. Docker, Podman, Containerd)- Understand the concepts of high availability and scalable system design

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely:recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray:Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world:class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi and Viganò and GrandVision.Every day, EssilorLuxottica's 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company's milestones included a collaboration with Meta to launch Ray:Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray:ban and Laubman and Pank.Are you someone who wants to make an impact?See yourself at OPSM We are seeking a passionate and engaging Part:TimeRetail Associateto join our OPSM team in Queen StreetYou will be involved in the customer's journey from initial consult and pre:testing, to customising High:Fashion frames (from Luxury Brands such as CHANEL, Tiffany and Co. and Gucci) to suit their lifestyle.What's in it for you?:Monthly bonus scheme:Substantial Discounts through the rewards and recognition program:Generous yearly product reimbursements:World:class training program, provided by our training team and in:store mentors:Local and global Volunteering opportunities with OneSight:Work with brands such as Ray:Ban, Oakley, PRADA, D and G, Burberry, Miu Miu, Versace and many others.See yourself at OPSM : become part of our family and help us make a real change in people's livesYou bring to the team::Retail experience : optical desired but not essential:Strong communication skills and a quick learner:Passion to help others see the beauty in lifeReady ?If you love high fashion, luxury brands and are passionate about providing high:quality customer service, then we want to hear from you nowClick apply now or email: embrace diversity and encourage all interested applicants from different backgrounds . Due to high volumes, only successful applicants will be contacted.As an inclusive, team:first company, our people are at the core of everything we do.We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possible to enable people to enjoy the beauty of life in all its forms.A unique brand portfolio that includes proprietary brands such as Ray:Ban, Oakley, Vogue Eyewear, Persol, Oliver Peoples and prestigious licensed brands such as Giorgio Armani, Burberry, Bulgari, Chanel, Valentino and Versace is among Luxotticas core strengths.We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.We work hard to create a safe and inclusive environment for all, and most importan

Processing Officer $24.72 per hour + night shift allowance ($3.21 per hour between 8pm-6am)Location: International Mail Centre moving to the new Auckland Processing CentrePermanent Full timeAs a Processing Officer, you are critical in ensuring our international mail and parcels are sorted, processed and dispatched correctly to be delivered on time. This role initially will be based in our International Mail Centre (IMC) on Laurence Stevens Drive at the Airport and will move to our new Auckland Processing Centre (APC)Shifts:Starting at IMC the shift will be:Monday to Friday 2pm to 10:30pmWhen the role transistions to the new APC site the shifts with change to one of the following:Sunday to Thursday 2pm - 10:30pmTuesday to Saturday 2pm - 10:30pm***This position will move to the Auckland Processing Centre at date that is to be confirmed***In this fast-paced job, you will:Sort our international mail and parcels to meet our service level agreementsHandle mail and parcels in a careful and professional mannerLiaise with various internal staff to solve problems and escalate where required This is a job where you really contribute to our business and our customers experience. From a supportive team environment, to training & development opportunities we can really deliver you a great career! We are looking for great people who are:Comfortable in a very physically demanding role lifting up to 25KGIf you hold a current Forklift License or OSH Certificate this is beneficial but not mandatoryNatural team players that enjoy working as a team to put our customer's firstAccurate with an eye for detailGood geographical knowledge of New ZealandHave reliable transport to and from workWe also love to recognise success – it's part of our culture. Teams regularly get together to celebrate successes, special occasions, events or just have fun. For more information have a look at the following link https://youtu.be/sjTzvEDRUaYAt NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:Access to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandFull use of a Wellness portal to help you lead a long, happy and healthy lifestyleThere's something really special about being part of the team here at NZ Post – Tukurau Aotearoa, who we are and what we stand for is grounded in our values.We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

Mail and Customer Service Officer - AlbanyPermanent Part-Time Tuesday to Friday 7am to 11am and Saturday 7am to 12pmLocation: Albany Box Lobby $26.06 per hourA role with variety! The main aspect of this role will be counter work and interacting with customers (mainly through parcel collection). Shift:Tuesday to Friday 7am to 11am and Saturday 7am to 12pm.Day to day you will:Interact with customers (mainly through parcel collection) whilst ensuring high levels of customer satisfaction,Keep an eye out for opportunities to improve the way we deliver our services. Sorting and organising parcels (some heavy lifting is required)About You:To be successful in this role you will ideally have a background in customer service, retails skills or experience in mail/ parcel sorting.We will also be looking for:Ability to commit to punctuality and flexibilityStrong verbal and written communicationPositive attitude and a proactive natureReliable transport to commute between both Box Lobbys (own vehicle)Ability to work autonomouslyFlexability to cover other team members on leaveAt New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:Access to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandFull use of a Wellness portal to help you lead a long, happy and healthy lifestyleAn Employee Assistance programme to support you when you need it Your opportunity could start right here. Apply now!For more information about careers at New Zealand Post visit jobs.nzpost.co.nz. All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security checkNew Zealand Post Limited (NZ Post) recognises the diversity and uniqueness of its workforce and reaffirms its commitment to create a safe and inclusive environment for everyone.

Mail and Customer Service Officer - AlbanyPermanent Part-Time Monday 1300 to 1730 and Tuesday to Friday 1300 to 1600Location: Albany Box Lobby $26.06 per hourA role with variety! The main aspect of this role will be counter work and interacting with customers through parcel collection. Shift:Monday 1300 to 1730 and Tuesday to Friday 1300 to 1600Day to day you will:Interact with customers (mainly through parcel collection) whilst ensuring high levels of customer satisfaction,Keep an eye out for opportunities to improve the way we deliver our services. Sorting and organising parcels (some heavy lifting is required)About You:To be successful in this role you will ideally have a background in customer service, retails skills or experience in mail/ parcel sorting.We will also be looking for:Ability to commit to punctuality and flexibilityStrong verbal and written communicationPositive attitude and a proactive natureReliable transport to commute between both Box Lobbys (own vehicle)Ability to work autonomouslyFlexability to cover other team members on leaveAt New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:Access to discounted health insurance plans for you and your familySpecial rates on fantastic holiday home accommodation around New ZealandFull use of a Wellness portal to help you lead a long, happy and healthy lifestyleAn Employee Assistance programme to support you when you need it Your opportunity could start right here. Apply now!For more information about careers at New Zealand Post visit jobs.nzpost.co.nz. All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security checkNew Zealand Post Limited (NZ Post) recognises the diversity and uniqueness of its workforce and reaffirms its commitment to create a safe and inclusive environment for everyone.

Support driving problem solving activity across the network. Empower local teams to own and drive business improvement. Promote a culture of operational excellence through uplifting OE capability. Kōrero mō te tūranga - About the role Our Strategy & Excellence team are responding to our changing environment by making the most of our potential opportunities. We are acting now and aligning to the strategic direction of our business. This way of operating will enable a collaborative model combining strong operational line management with end-to-end process expertise. The main purpose of this role is to facilitate problem solving activity across the network, enabling identification of root causes and effective scoping & implementation of improvement initiatives.  You'll also fully utilise your black belt qualification to promote a culture of operational excellence through enabling effective collaboration across teams and empowering local teams to own and drive business improvement, alongside supporting/training/coaching local improvement specialists to uplift improvement capability across our operations. Specific Accountabilities are; Working across all levels of the organisation, provide coaching and support across the network empowering and enabling improvement practices. Design and Implementation of Continuous Improvement Programmes.Proactively identify, scope and lead initiatives to improve processes and lift business performance. Lead analysis of operational performance identifying both areas of concern to alleviate and good practices to share across the network. Ensure benefits and outcomes of improvement initiatives are monitored, measured and managed. Support implementation of Process Engineering, Operational Excellence and MOS frameworks. About the Strategy & Excellence Operational Team  NZ Post operates an integrated network where items are delivered safely, in the most cost-effective and profitable manner based on the class of service the customer has paid for. The Strategy and Operational Excellence team are responsible for ensuring that the capabilities for this are defined, built and maintained in such a way that decentralised operations can utilise these to meet the defined service, safety and cost outcomes. Mō te Tukurau Aotearoa - About NZ Post NZ Post is an iconic organisation with a rich history and bright future. We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce. It's an exciting time to join. He Aha Te Pai - What you'll love about us!  Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including: Free onsite secure parking at the APC Access to discounted health insurance plans for you and your family Special rates on fantastic holiday home accommodation around New Zealand Retail shopping discounts with our partners An Employee Assistance programme to support you when you need it Plus more!! Hiahia? - Interested? Come and join the whanau! If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Gemma Corbett (Talent Acquisition Specialist) on 027 372 4705 or [email protected] Applications for this position close on 21 April 2024. Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.   All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test.  If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged).  There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values. We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.